What it is
Fiona is an AI receptionist. She answers your phone — every call, day or night — takes the caller's details, answers the questions people ask before they book, and puts appointments into your diary. When a caller needs a person, she hands them over.
She is not a chatbot with a voice bolted on, and she is not voicemail. She is the person who picks up when you are under a car, mid-colour, on a roof, or asleep — and she does it in a voice that says your business's name, answers real questions, and gets the booking.
She is running on this business right now. Call 0141 345 5562 and she will answer. That is the whole demonstration — no slide, no recording, no sales call.
Ring her before you decide
Most AI receptionist sellers show you a video. We can do better than that, because the receptionist we are selling is the one answering our own line. When you call, here is what happens:
- She answers and says she is an AI. No pretending otherwise — a caller who knows they are talking to an assistant is a caller who trusts the rest of it.
- She answers the actual question. What we do, what it costs, how it works, whether we cover your area.
- She takes your details — name, business, number — and writes them down properly, not as a garbled voicemail you have to decode.
- She books you in if you want a call, and sends you a confirmation so the arrangement exists in writing.
- She hands you to a person the moment you ask for one.
If she does not do those things when you ring, do not buy her. That is the test.
What it does for your business
- Every call gets answered. The jobs that phone in during the busy times stop going to whoever picks up second.
- Bookings happen at 11pm. A caller who can only phone after work still gets booked in, confirmed and reminded.
- No more voicemail graveyard. Messages arrive as transcripts with contact details — by email or WhatsApp — the moment the call ends.
- Your team stays on the job. Fiona handles the ring; your people handle the work.
- Out of hours stops being a closed sign. Nights, weekends and the days you are flat out are covered at no extra cost.
Missed calls, when there are any
Even with Fiona answering, a call can still ring out — the line is switched off, the power is out, or the caller hangs up before anything picks up. Where your line supports it, the setup includes a missed-call layer: you get an instant alert with the number and the time, and the caller gets a text back offering a way to reach you. We will tell you at setup whether your line can do it, rather than selling you a feature that quietly never fires.
What happens after the call
Answering the phone is half the job. The other half is the lead that says "I'll think about it" and never rings back — which is where most local businesses lose work they had already won. Fiona chases it:
- A follow-up goes out if a caller takes a price and goes quiet — a message while the job is still fresh, then a call back if it stays quiet.
- It stops when they say no. No endless sequence, and nobody chased who has already decided.
- You see the whole thread in the same place as the call transcript.
Lead follow-up used to be a separate product on this site. It is not any more: it is part of Fiona, inside the £125 a month, with no extra setup charge for it. One product, one bill.
The same agent, on your website
Where you want it, the same agent answers the chat window on your site as well — so a visitor who would rather type than talk gets the same answers, and leaves the same details. It is one product with two channels, not two products to buy. How the website chat works →
What it costs
No contract — month to month. The setup covers configuring Fiona on your business: your services, prices, hours, the questions callers actually ask, the rules for when a call goes to you, and the follow-up she runs on a lead that goes quiet. The monthly covers the calls, the line, the follow-up, monitoring and any changes you want made.
Lead follow-up is included at no extra cost. When a caller does not book, Fiona chases them until they book or say no. That used to be a separate product here — it is now part of Fiona, in the £125, with no extra setup charge and no second bill.
For context: AI receptionist services in the UK run from around £19 to £499 a month, with most sitting between £150 and £250, and several charge a setup fee on top (checked October 2026). Fiona sits at £125 — below the middle of that range, and with no setup fee, which most of the market charges on top.
Frequently asked questions
Is Fiona a real person?
No — Fiona is an AI voice receptionist, and she says so when she answers. She is live on 0141 345 5562 and you can ring her from this page. A caller can be put through to a person at any point.
Can I really just call the number?
Yes. 0141 345 5562 is a live line answered by Fiona, day or night. It is the same receptionist we set up for clients, running on our own business — which is why we can let you ring it before you buy anything.
Will customers know they are speaking to AI?
Yes, she introduces herself honestly. In practice that matters far less than people expect: a caller who gets answered, booked in and sent a confirmation is happy however it happened.
What happens if the caller needs a human?
They get one. You set the rules: certain questions, certain callers, or anyone who asks is transferred to you or a team member. Fiona never blocks the path to a person.
Does it work with my existing number?
Yes. Your customers keep calling the number that is already on your van, your Google profile and your website. Fiona answers when you cannot, and the calls you want come through to you as normal.
What can she book?
Whatever you let her: appointments, callbacks, consultations — against your availability. She confirms in the moment and sends the caller a record, so no-shows drop too.
What does it cost?
£125 a month with no setup fee, no contract. We configure Fiona on your business — services, prices, hours, how you want calls handled, and the follow-up she runs on a lead that goes quiet. The monthly covers the calls, the number, the follow-up, monitoring and changes. Lead follow-up is included: no separate product, no separate bill.
Is lead follow-up an extra product?
No. Follow-up is part of Fiona and part of the £125. If a caller takes a price and goes quiet, she chases them until they book or say no — inside the monthly, not a second bill.
Is there a minimum term?
No. It runs month to month, and you can stop it whenever you like. We would rather keep the work than trap you in a contract.
Hear her first, then decide
Ring 0141 345 5562 and Fiona will take your details and book you a call — or start with the free assessment if you would rather see the findings first.