What it is
Invoice automation is the follow-up work, done automatically. Before an invoice is due, the customer gets a polite reminder. When it goes overdue, the chasing escalates on your schedule — not because you finally found twenty minutes to do it. Quotes that went quiet get a nudge. Repeat customers get thanked and rebooked.
It runs through the channels you already use — email, WhatsApp, or your invoicing tool — and it sounds like you, because you set the wording and the timing.
Most small businesses don't have a cash flow problem so much as a chasing problem. The work is done; the money just needs a consistent, unembarrassed nudge.
How it helps your business
- You get paid faster. Invoices reminded before they're due get paid before they're late.
- No more awkward conversations. The automation does the chasing; you stay the good guy.
- Quotes stop going cold. A nudge at the right moment turns a maybe into a yes.
- Evenings stop being admin time. The follow-ups that used to wait for you now happen without you.
What it costs
Every business is different, so each build is priced individually based on size and complexity — you get the figure before anything starts. Anything with AI running in it also has a monthly running cost from month two, covering usage, monitoring and updates.
Early Glasgow businesses can lock in founding-partner pricing — your rate never increases, even as our prices rise for new customers. Ask when you enquire.
Frequently asked questions
Does this replace my accountant?
No. We automate the chasing, reminding and admin around getting paid — the accountant still does the accounts. If anything, they'll thank you for the cleaner cash flow.
Which invoicing tools does it work with?
We build it on what you already use — email, spreadsheets, or tools like Xero and QuickBooks where you have them. Tell us your setup when you enquire and we'll price it around that.
Will it annoy my customers?
It follows the rules you set — your tone, your timing, your reminders. Done right, customers actually pay faster because they're reminded before the invoice slips their mind, not nagged after.
What happens if someone disputes an invoice?
The automation stops chasing and flags it to you. It never argues with a customer — disputes are a human conversation.
Is automating payment chasing legal?
Yes — sending your own invoice reminders is standard business practice. We don't do debt-collector tactics or anything you haven't approved; this is about getting paid politely and consistently.
What does it cost?
The build is quoted for your business. Anything with AI or admin automation running in it has a monthly running cost from month two, covering usage, monitoring and updates — priced with you before anything goes live.
Want this for your business?
Tell us which service you're after and we'll price it for your business — or start with the free assessment and see the findings first.