Hi, I need to book my MOT
Sure! When would you like to bring it in? We have slots this Thursday at 10am or Friday at 2pm.
Friday at 2pm works
Perfect! Can I get your reg number and a contact number?
SG19 XYZ, 07700 900123
Great — Mr. Smith, your MOT is booked for Friday at 2pm at [Garage Name].
You'll get a reminder text 24 hours before. Anything else?